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Tracking with Türchen: A Guide for Effective Analytics

What's it about?

The digital advent calendar platform, Türchen, provides a simple way to analyze user behavior and measure the success of your calendar. By using the integrated tracking tool, you can gain valuable insights that help optimize your marketing strategies and interactions with users.

In this guide, you'll learn how to use Türchen's tracking features and what to consider regarding data privacy and anonymity. The tracking feature is included with the Premium package and can be added to the Business package as an extension within the editor.

Integrated, GDPR-Compliant Tracking

The Türchen tracking tool lets you view visitor numbers and user statistics directly in the calendar backend – all in full compliance with GDPR. Unlike external tools like Google Analytics, no additional integration is needed. The data collected is anonymized and stored on dedicated servers to protect users' privacy.

The dashboard for clear overview and efficient tracking.

To access your tracking dashboard, go to the 'My calendar'-menu in the Türchen editor. There, you’ll find an overview of all essential tracking data for your calendar. This dashboard allows you to analyze the success of your content in detail and keep track of individual doors or events.

Insights into User Behavior and Interactions

With the Türchen tracking tool, you gain comprehensive information about user behavior. You can filter by calendar door number, event, or source to see how often each door is opened, which content is particularly popular, and where users are accessing your calendar from. Interactions with mini-games and sweepstakes can also be analyzed. This data helps continuously improve the calendar and plan targeted marketing actions tailored to user behavior.

For example, select the "game_start" option in the Event menu, and the view will adjust according to the chosen parameters. An event value will be generated (e.g., c15fc8d-62e5-42c7-825e-98885f3915df), which, together with the Türchen number, allows you to identify the specific game.

Editor screenhot: Tracking data statistics shown in a line graph
Editor screenhot: Tracking data statistics shown in a pie chart

Data Privacy and Anonymity: How Türchen Protects User Data

Data privacy is a core part of Türchen's tracking approach. To protect user privacy, no personal data, such as IP addresses or device information, is stored.

Instead, an encrypted user ID is generated, allowing anonymous counting of visits and tracking of actions, such as opening calendar doors. The user ID is encrypted in such a way that tracing it back to individuals is impossible. This ID remains consistent for repeat visits to the page, without revealing any personal information.

Simple Data Overview and Export Options

All collected data can be viewed in the backend and exported as a CSV file if needed. This export includes fields like “referrer_url,” “time,” “user_ident,” and “event_name,” allowing you to track events such as link clicks or door openings.

Screenshot of exported CSV file

Quick Explanation of the Terms in the CSV File:

referrer_url The website from which visitors arrive at your Türchen calendar via a link.
referrer_domain The domain extracted from the referrer_url, e.g., https://company.com/news/advent becomes company.com. This simplifies sorting.
time Access time in CET.
local_time The user’s local time (determined by time_zone).
user_ident The encrypted user ID.
time_zone Time zone (e.g., Europe/Berlin, America/New_York).
host The domain in which the calendar is embedded, such as the user’s own domain/website.
uri The specific URL where the calendar is accessed—usually the same as the referrer.
locale The locale set in the user's browser, e.g., de-AT, or es.
language The calendar language used, e.g., en, de.
door_num Door number.
event_name Interaction event (e.g., game, form, survey, download, hyperlink, embedded media, etc.).
event_value Varies depending on the event_name; for video and audio, it’s the file URL, and for form_submission, it’s the form ID.

Advanced Analysis with Custom Tracking Scripts

If you need more detailed analytics, Türchen allows you to integrate your own tracking scripts, like Google Analytics or Matomo. These additional options provide deeper insights into user behavior. However, integrating these scripts requires GDPR compliance, for example, through a cookie banner that gathers user consent.

Get started and give it a try!

With Türchen’s tracking tool, you gain valuable insights into user behavior, allowing you to better manage and optimize your digital advent calendars. Whether through the integrated tool or by adding custom tracking solutions, you retain control over your data and can adjust your marketing strategies effectively.

Related FAQs

How does lead generation work with Türchen?

With the Participation+ feature, email addresses can be collected, for example as part of a competition or mini-game.

If the contact data is to be used for marketing purposes afterwards, such as newsletters or follow-ups, separate consent is required. This consent is confirmed via double opt-in and documented transparently.

This allows you to gain new contacts and use them for further communication in a GDPR-compliant way.

Can participant data be exported?

Yes. Participation data can be exported as a CSV file in the editor.

Which data may be used depends on the participation option:

How are winners selected?

The participation data can be viewed in the system and exported as a CSV file. Winners are then selected either using our prize draw feature (in the editor under: Reporting > Prize Draw) or separately/independently using the exportable CSV file—for example, through an external random selection process.

For a quiz, the selection can be limited to participants who provided the correct answer.

Can I adjust my bundle later?

Yes. bundles can be extended with additional features or adjusted at any time if your requirements change.

Features can be booked directly in the editor and can also be added after the calendar has started – without having to create the calendar again. Upgrading to a larger bundles is also possible at any time.

Can I integrate my own tracking tools?

Yes. With the White Label feature, your own scripts can be integrated into the calendar, allowing you to add additional functions or tracking tools.

Can I export tracking data?

Yes. With the Tracking feature, the collected data can be exported and used for internal reporting.

Is double opt-in possible?

Double opt-in is possible with the Participation+ feature.

Participants additionally confirm their email address by email.

Only after that may the data be used for marketing purposes.

How does GDPR-compliant lead generation work?

To use email addresses for marketing purposes, double opt-in is required. With the Participation+ feature, participants additionally confirm their email address by email.

Only then may contact data be used in a GDPR-compliant way for newsletters, follow-ups or further marketing activities.

Is Türchen GDPR-compliant?

Yes. Türchen meets the requirements of the GDPR. Data is hosted on German servers, securely encrypted and processed only to the extent necessary for using the calendar and running the campaign.